Return and Refund Policy

Our policy lasts 15 days. If more than 15 days have passed since your purchase, unfortunately, we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.
original.

Several types of products are exempt from returns. Perishable goods, such as food, flowers, newspapers, or magazines, cannot be returned.
We also do not accept products that are intimate or sanitary, hazardous materials, or flammable liquids or gases.
Additional items that cannot be returned:
* Gift cards
Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Do not return your purchase to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item returned more than 15 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also
We will notify you of the approval or rejection of your refund.
If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a
a certain number of days.

Late or missing refunds (if applicable)
If you haven't received a refund yet, please check your bank account again first.
Then, contact your credit card company. It may take some time before your refund is reflected in your account.
official.
Next, contact your bank. There's often a processing time before you see a refund.
If you've done all of the above and still haven't received your refund yet, you can contact us at dbzkamekameshop@gmail.com

Changes (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at
dbzkamekameshop@gmail.com with photos, videos or any evidence to support that evidence

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your gift.
Return. Once we receive the returned item, a gift certificate will be mailed to you.
If the item wasn't marked as a gift when purchased, or the gift giver chose to have the order shipped to them and then give it to you
you, we will send a refund to the person who gave the gift and they will find out about your return.

Shipment
To return your product, you must contact us at dbzkamekameshop@gmail.com
You are responsible for the shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the shipping cost will be
the return will be deducted from your refund.
the return will be deducted from your refund.

Depending on where you live, the time it takes to receive your exchanged product may vary.
If you are shipping an item over €75, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that
we will receive your item back.